Waterloo Region– October 23, 2013 – In the Chat Communications Inc., a leader in social media sales, service and insight solutions, today has announced the appointment of Chris Howlett to the role of Chief Technology Officer. Howlett, who has over 25 years’ experience in the enterprise technology and high-tech venture space, will be responsible for leading In the Chat’s product strategy and development teams.
John Huehn, President and CEO commented, “We are delighted to have Chris bring his uniquely powerful compliment of business and technology expertise to this new role in our organization, where he will drive the evolution of our social media sales & service platforms to deliver a measurable ROI for our clients in an expanding list of verticals and geographies.”
Prior to joining In the Chat, Howlett has held technology leadership positions at Maplesoft and Geosign. He was also a Canadian Regional Director for Microsoft. Most recently, Howlett has been providing strategic guidance to start-ups in Canada’s technology Hub, Waterloo Region, as the CTO in Residence at Communitech and the Technology Mentor at the Waterloo Accelerator Centre. Howlett holds a PhD in Mathematics from McMaster University and his MBA from the Schulich School of Business at York.
“In the Chat’s social media Insights and Sales & Service Portals are already delivering benefits for clients in the telecommunications and financial services industries throughout the United States, Canada and the Caribbean,” Commented Howlett. “Together, we will expand our platform to meet the needs of an increasing number of consumer-facing verticals while extending the global availability of our SaaS-based enterprise solutions.”
Huehn concluded, “This is a period of significant growth in our industry, as social media continues to emerge as a leading channel to connect companies and consumers. It is also a great time to have a proven technology leader like Chris join our team to make In the Chat more broadly available to the companies that want to make the most of this powerful medium. I look forward to sharing more announcements fueled by Chris’ leadership in the days ahead.”