In the Chat Blog

In the Chat Helps Companies Provide An Excellent Social Media Customer Experience

Posted by In the Chat

Aug 1, 2013 3:58:00 PM

The Waterloo Chronicle has posted an article on our newest social media sales and service platform, ITC Express, with a great explanation of how companies can use our software to provide an exceptional social media customer experience - enjoy!

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"Social media has become a great way to vent your spleen and let thousands of people you’ve barely met know exactly what you think of a disappointing product, service or experience." - Waterloo Chronicle

Topics: In the Chat News


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