In the Chat Blog

Leveraging Cloud and Big Data for Social Media Sales and Service

Posted by In the Chat

Jul 26, 2013 2:44:00 PM

After yesterday’s launch of ITC Express, we’ve had another article written about us - check out what Bank Systems & Technology has to say about how ITC Express can help offer customer service and sales support through social media.

"In the Chat Communications Inc, a company that specializes in social media solutions for sales and customer insights, launched ITC Express, a cloud-based online platform to help companies communicate with their customers via social media. The ITC Express platform, released yesterday, uses advanced text analytics and a contact center platform to help facilitate sales and support for customers in real-time through social media."

Topics: In the Chat News