In the Chat Blog

Leaping into Social Media Customer Service with In the Chat

Posted by In the Chat

Jul 26, 2013 1:23:00 PM

Check out this great article from IT World Canada talking about our newly launched social sales and service platform, ITC Express - ideal for small to medium size businesses who want to offer customer service and sales support through social media without spending a ton of money.

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In the Chat brings Social Media Customer Service to Banks

Posted by In the Chat

Jul 25, 2013 1:15:00 PM

Who's about to leave your bank? In the Chat searches Twitter for clues.

Great article in American Banker today about our new social media sales and service platform, ITC Express, with lessons that apply to all industries.

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Topics: In the Chat News

In the Chat Launches New Level of Social Media Sales and Service

Posted by In the Chat

Jul 25, 2013 12:21:00 PM

Cloud-based software provides the social generation with new levels of engagement to drive sales, enhance customer loyalty and reduce support costs

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Topics: In the Chat News

Mashable's Best Social Media Customer Service Award Nominations

Posted by In the Chat

Dec 31, 2010 12:03:00 PM

See you in 2011, Mashable Awards…

In the Chat received more than 250 nominations for Mashable’s 2010 Best Social Media Customer Service Award.  As many have said before, it is an honour just to be nominated…  But 250 nominations for our new company was actually quite overwhelming.  Thanks to everyone who cast a ballot for us.  We have sincerely appreciated your consideration and support and will continue to work hard at service in social media… and, of course, we will be looking forward to the 2011 awards.

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Topics: In the Chat News

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